What others say
We highly value our residents and their family and friends feedback and comments.
When I needed to go into residential care my family would only hear of one place and that was The Oaks. My Son-In-Laws Mum and Aunt had lived at the home in previous years and they had both been very happy there. My Son lives in London but his job involves carrying out financial assessments for their Social Services . He tells me all the time that he wishes that the homes were like The Oaks in his area.
Anyone over that certain age would like to stay in their own home, but The Oaks is the next best thing. I have a choice in all that I do. I am well supported but still have the independence to go out and about when I want to.
I am a new resident at The Oaks. I don’t always remember the names of the carers who look after me but they are all kind and patient with me. My family used to worry about me answering the door to strangers in this ever changing word in which we live. No longer do they have this burden. They can sleep with peace of mind at night as do I.
Coming to The Oaks was one of the best decisions I have ever made. I would like to thank them for their kindness and general care.